Staying subscribed means your OKOA ritual stays consistent, so results can build, instead of your skin “starting over” with every new product.
You also keep your member-only savings and control over every delivery.
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Tell us what isn’t working for you
A few quick answers will help us understand what isn’t working and suggest a better fit for you, whether that’s adjusting your routine, changing your delivery, or, if you still prefer, completing your cancellation.
Let’s make your ritual work harder for you
Before you cancel, check your savings
We’d like to help you stay on budget without losing your perks.
Stay subscribed and get 20% off your next order on top of your existing discount and free shipping.
Remember, every OKOA Skin product is backed by our 90-day money-back guarantee, so you can continue your routine with added savings and still have time to decide if it’s right for your skin.
If you’d like help optimizing your routine for your budget and skin goals, our Skin Expert Team is here for you at
1-888-432-1625
or at Hello@okoaskin.com
We’ve extended your
20% savings
for the next 3 months
Keep your OKOA Skin subscription active and we’ll apply 20% off every subscription order for the next 3 months, while you continue to receive:
Too much product on your shelf?
Each jar is designed to last around 30 days with regular use, but if you’re using it less often, it’s natural to end up with extra product.
If you’re unsure whether you’re using the right amount, frequency, or technique, our Skin Expert Team can review your routine and help you get the most out of every jar, so you’re using enough for results without overstocking.
Reach us at 1-888-432-1625
or at Hello@okoaskin.com
Skip this delivery and use what you have
If you already have more than a month’s worth on your shelf, you can skip this upcoming shipment and keep using what you have, without losing your subscriber pricing, free shipping, or perks. We’ll skip this order so your routine and your refill stay in sync.
Adjust how often your orders arrive
If you regularly have extra product, you can delay your next delivery and update how often you receive it.
Choose a schedule that matches how quickly you go through your products, while you keep:
Delay your next order and get 20% off your next order:
Your ritual can evolve, let’s find what your skin needs now
OKOA Skin is designed as a layered system that supports different goals over time: lifting, hydration, renewal, or a mix of all three. If you’re not using your product as much right now, you don’t have to lose your subscription benefits.
Need help choosing what fits your current skin focus? Our Skin Expert Team is here for you at
1-888-432-1625
or at
Hello@okoaskin.com
Swap to your everyday essentials with
20% off
your next order
Choose from OKOA Skin’s core essentials:
Deep Hydration Moisturizer
Nourishes skin and strengthens the skin barrier for lasting resilience and health.
Glycolic Daily Cleanser
Gently exfoliates, removes impurities, and prepares skin to maximize the benefits of your complete routine.
Lock in 20% off for 3 months
Keep your subscription active at better pricing while you decide. We’ll apply 20% off every delivery for the next 3 months, and you’ll still be able to:
Need help choosing what fits your current skin focus? Our Skin Expert Team is here for you at 1-888-432-1625 or at Hello@okoaskin.com
That tight feeling?
It’s your lift activating
Our Dual Action Lifting Cream forms a peptide-based tightening film on the surface of your skin. That’s how you get the instant “lifted” effect.
For a comfortable, seamless finish:
Your skin might just need a more hydrated start
The Dual Action Lifting Cream delivers an instant firming effect you can see and feel, powered by the IDEALIFT™ peptide and is supported by hydrating, soothing ingredients like Sodium Hyaluronate, Aloe Vera and Glycerin.
If your skin feels dry or tight, start by following these core steps:
Cleanse
Wash your face thoroughly and pat dry.
Moisturize
Apply your moisturizer BEFORE the Lifting Cream.
Activate
Put a dime-sized amount of Lifting Cream on your fingers and rub them together to activate the formula.
Apply
Gently massage the Lifting Cream onto your face in circular motions, avoiding the eye area and hairline.
Need more comfort?
Switch to Hydrate & Lift with 40% off
If your skin is asking for more hydration, you can swap your subscription to the Hydrate & Lift bundle, pairing Deep Hydration Moisturizer with the Dual Action Lifting Cream.
This duo layers deep moisture under your lift to help maximize visible lift, renewal, and glow while keeping skin more comfortable.
Real results build layer by layer
The Dual Action Lifting Cream is designed to deliver both an instant lifting effect you can feel on the surface and visible improvements that build with consistent use, powered by the IDEALIFT™ peptide and hydrating, soothing ingredients.
Real skin. Real lift.
Stay subscribed and get a 30-day check-in call with our Skin Expert Team plus 20% off your next order, so you can give the formula a fully supported trial.
Improve your results with deeper hydration
For many people, visible lifting and firming look better when the skin is well hydrated underneath.
Deep Hydration Moisturizer is formulated to strengthen the skin barrier and create an optimal base for active treatments like the Lifting Cream, supporting both comfort and results over time.
If you feel your results are not where you expected, we’ll add a free Deep Hydration Moisturizer to your next delivery so you can experience the Lifting Cream as part of a complete hydration + lift routine.
We’re so sorry this happened.
We’ve already sent your subscription and order details to our Customer Care team.
They’ll personally review your details and reach out to you within 24 hours to correct the issue and make sure you’re fully taken care of.
Let us make this right, with 15% off your next order
We’re sorry for the inconvenience you experienced. Stay subscribed and we’ll apply 15% off your next subscription order as an apology credit, in addition to your existing savings and perks.
We’ve escalated your case and added you a complimentary gift
We’ve escalated your case to our concierge team for a more detailed review and added a complimentary Deep Hydration Moisturizer to your next delivery as a gesture of appreciation for your patience.
We’d love to understand what’s not working
Your feedback helps us refine everything, from formulas and routines to communication and service.
Share what’s not feeling right for you in the comment box below, and if you’d like tailored guidance, our Skin Expert Team is here for you at
1-888-432-1625
or at Hello@okoaskin.com
While we review your feedback, you don’t have to rush a decision or continue a routine that doesn’t feel aligned.
Stay flexible with
20% off
for the next 3 months
If you’re still unsure, you can keep your options open without giving up your benefits.
Keep your OKOA Skin subscription active and we’ll apply 20% off every order for the next 3 months, while you continue to receive: